Reservation policy

Please make reservations through Crony’s website. Applications cannot be accepted by phone or e-mail. Please make a reservation for 2 or more people. We cannot accept reservations for one person. We offer a multi-course tasting menu. Please let us know of any allergies or dietary restrictions at least three days prior to your reservation. With advance notice, we are happy to make adjustments to the menu, but kindly note that we may have difficulty accommodating requests made on the same day.

If you have too many allergies or ingredients that you cannot eat, we may not be able to prepare the course. In addition, vegetarian menus, vegan menus and gluten-free menus cannot be accommodated.

Reservations can be canceled on the website up to 120 hours before the reservation date and time. Please note that any reduction in the number of people or cancellations after that will incur a cancellation fee (100%). Business hours and regular holidays are listed in the calendar below.

If there is an error in the phone number or email address received at the time of booking, your reservation may be cancelled, so please be sure to enter the correct contact information.

Guests who fail to honor a reservation and do not contact us to cancel may be denied the ability to make bookings in the future.

Seating selection is not available via our online booking system.

While younger guests (e.g., high school students) are very welcome, please note that children under the age of 16 are generally not allowed.

Dress code

We recommend dress code of smart casual. We kindly ask all gentlemen to refrain from wearing shorts, tank tops, sandals. Jackets or collared shirt on will be preferable.

Reservation time

In order to provide comfortable service and food to all customers, we adjust the time of arrival and number of guests at the time of reservation.
Therefore, even if you arrive earlier than your reservation time, we may not be able to guide you to your seat until the reservation time.
In addition, we prepare food and manage ingredients according to the reservation time of our customers, so if you arrive too late, we may not be able to provide the planned number of items.

Calendar

We take reservations up to 2 months ahead. All seats are released at 0:00 am in JST.

Reservation